CFCP Privacy Policy

Introduction

1.1     We are committed to safeguarding the privacy of users of the CFCP Website (our platform); this policy sets out how we will treat your personal information.

1.2     We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our platform.

  1. Collecting personal information

2.1     We may collect, store and use the following kinds of personal information:

  • (a)     information about your computer and about your visits to and use of this platform (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
  • (b)     information that you provide to us when registering with our platform (including your email address and links to your social media platforms);
  • (c)     information that you provide when completing your profile on our platform (including your first and last name, alias, email address, phone number, business address, profile/calls pictures, professional information including your sector, professional skills, location, technical specification (in case of the venues, organisations or service and equipment providers). For users uploading their CVs this will include their educational details, professional experience, employment details and awards);
  • (d)     information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
  • (e)     information that you provide to us when using the services on our platform, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use;
  • (f)      information relating to any purchases you make of our services or any other transactions that you enter into through our platform (including your name, address, telephone number and email address).  We do not process or store your payment card details.  All payments are made through Stripe. Please see https://stripe.com/ie/legal for information on Stripe’s payment card security standards;
  • (g)     information that you post to our platform for publication on the internet (including your user name, business and professional information, your profile pictures and the content of your posts);
  • (h)     information contained in or relating to any communications that you send to us or send through our platform (including the communication content and meta data associated with the communication);
  • (i)      information on your skills, professional experience, educational background, honors, awards, professional affiliations, work samples, group memberships, testimonials, project details you might be looking to get other artists or organisations involved in

2.2     Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this policy.

  1. Using your personal information

3.1     Personal information submitted to us through our platform will be used for the purposes specified in this policy or on the relevant pages of the platform.

3.2     We may use your personal information to:

  • (a)     administer our platform and provide our services;
  • (b)     personalise our platform for you such as by providing customized opportunities, contacts and information you might need to pursue your artistic projects;
  • (c)     enable your use of the services available on our platform such as by providing professional information about your practice, organisation, venue or service that enables you to find other arts professionals, opportunities, and information and helps artistic business opportunities to find you;
  • (d)     supply to you services purchased through our platform;
  • (e)     send receipts, statements and invoices to you and collect payments from you;
  • (f)      send you non-marketing commercial communications;
  • (g)     send you email notifications that you have specifically requested;
  • (h)     send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
  • (i)      send you marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
  • (j)      provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);]
  • (k)     deal with enquiries and complaints made by or about you relating to our platform as well as technical support and customer service queries;
  • (l)      keep our platform secure and prevent fraud;
  • (m)    verify compliance with the terms and conditions governing the use of our platform [(including if necessary monitoring private messages sent through our platform private messaging service)]; and

3.3     If you submit personal information for publication on our platform, we will publish and otherwise use that information in accordance with the licence you grant to us.

3.4     Your privacy settings can be used to limit the publication of your information on our platform, and can be adjusted using privacy controls on the platform.

3.5     We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

3.6     All our platform financial transactions are handled through our payment services provider, Stripe. You can review the provider’s privacy policy at https://stripe.com/ie/privacy. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our platform, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

  1. Disclosing personal information

4.1     We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

4.2     We may disclose your personal information:

  • (a)     to the extent that we are required to do so by law;
  • (b)     in connection with any ongoing or prospective legal proceedings;
  • (c)     in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • (d)     to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
  • (e)     to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

4.3     Except as provided in this policy, we will not provide your personal information to third parties.

  1. International data transfers

5.1     Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

5.2     Information that we collect may be transferred to the United States of America which does not have data protection laws equivalent to those in force in the European Economic Area:

5.3     Personal information that you publish on our platform or submit for publication on our platform may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

5.4     You expressly agree to the transfers of personal information described in this Section 5.

  1. Retaining personal information

6.1     This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

6.2     Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. If you close your account(s), your information will generally be removed from the Service within 24 hours. We generally delete closed account information and will de-personalize any logs or other backup information through the deletion process within 30 days of account closure, except as noted below.

Please note: Information you have shared with others (for example, through InMail, content sharing or applications) or that others have copied may also remain visible after you have closed your account or deleted the information from your own profile. In addition, you may not be able to access, correct, or eliminate any information about you that other Members copied or exported out of our Services, because this information may not be in our control. Your public profile may be displayed in search engine results until the search engine refreshes its cache.

6.3     Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:

  • (a)     to the extent that we are required to do so by law;
  • (b)     if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
  • (c)     in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

6.5     Our Users are responsible for making sure that the Customer’s privacy rights are respected, including ensuring appropriate disclosures about third party data collection and use. To the extent that we are acting as a User’s data processor, we will process Personal Data in accordance with the terms of our agreement with the User and the User’s lawful instructions.

  1. Security of your personal information

7.1     We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

7.2     We will store all the personal information you provide on our secure servers.

7.3     You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

7.4     You are responsible for keeping the password you use for accessing our platform confidential; we will not ask you for your password (except when you log in to our platform).

  1. Amendments & Updates to this Privacy Policy and Notifications.

8.1     We may update this policy from time to time by publishing a new version on our platform.

The “Last updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes are effective when we post the revised Privacy Policy on the Services. We may provide You with disclosures and alerts regarding the Privacy Policy or Personal Data collected by posting them on our website and, if You are a User, by contacting You through your ArtConnected Dashboard, email address and/or the physical address listed in Your ArtConnected account. You agree that electronic disclosures and notices have the same meaning and effect as if we had provided You with hard copy disclosures. Disclosures and notices in relation to this Privacy Policy or Personal Data shall be considered to be received by You within 24 hours of the time they are posted to our website or, in the case of Users, sent to through one of means listed in this paragraph.

  1. Your rights

9.1     Your Rights to Access, Correct, or Delete Your Information, and Closing Your Account

You can change your ArtConnected information at any time by editing your profile, deleting content that you have posted, or by closing your account. You can also ask us for additional information we may have about your account.

You have a right to (1) access, modify, correct, or delete your personal information controlled by ArtConnected regarding your profile, (2) change or remove your content, and (3) close your account.

9.2     You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

  • (a)     the payment of a fee (currently fixed at EUR 6.35); and
  • (b)     the supply of appropriate evidence of your identity.
  • 9.3     We may withhold personal information that you request to the extent permitted by law.

9.3     You may instruct us at any time not to process your personal information for marketing purposes.

9.4     In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

  1. Third party websites

10.1    Our platform includes hyperlinks to, and details of, third party websites.

10.2    We have no control over, and are not responsible for, the privacy policies and practices of third parties.

  1. Updating information

11.1        You may correct or update your personal information on our platform by using the edit button on the profile or call creation pages.  You may also delete your account by clicking on the

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Centre for Creative Practices
The Old Milking Parlour
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Ireland

email: jo@cfcp.ie
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